Communication In The Pharmacy

What is the biggest concern of Pharmacy Managers and Pharmacists ?

• The need for more medications

• The need for technicians competent in communication skills

• The need for better technology

• The need for more customers

Why is communication necessary?

• For patient satisfaction and trust

• For financial success

• For physical fitness

• For artistic expression

What skills are pharmacy technicians expected to have?

• Excellent written and verbal skills

• Excellent cooking skills

• Excellent driving skills

• Excellent musical skills

Which component of the communication cycle involves responding to the sender?

• Noise

• Feedback

• Message

• Channel

What can interfere with the communication process, according to the model?

• Feedback

• Noise

• Message

• Sender

What is the main function of the receiver in the communication cycle?

• To send feedback

• To create noise

• To receive the message

• To send the message

What is the first step in the basic communication model?

• Message received

• Feedback

• Sender initiates communication

• Noise

What is the role of the channel in communication?

• To create noise

• To send feedback

• To transmit the message

• To receive the message

What does the receiver do in the communication process?

• Sends the message

• Initiates communication

• Receives the message

• Provides feedback

What is the final step in the communication cycle?

• Message sent

• Feedback

• Noise

• Channel