Conflict and Peer Pressure Review

What is the process by which ideas, feelings, and information are shared?

• Communication

• Transportation

• Education

• Meditation

Which of the following is NOT a skill involved in communication according to the text?

• Listening

• Speaking

• Writing

• Running

What is the skill that involves expressing thoughts verbally?

• Listening

• Speaking

• Writing

• Reading

Which skill involves understanding spoken words?

• Listening

• Speaking

• Writing

• Reading

Which of the following is a personal trait that influences communication?

• Height

• Personality

• Eye color

• Shoe size

What are mixed messages?

• Messages that are only verbal

• Messages that are only nonverbal

• Conflicting verbal and nonverbal communication

• Messages that are always clear

What is the primary method used in verbal communication?

• Gestures

• Words

• Facial expressions

• Eye contact

Which type of communication uses factors other than words?

• Verbal communication

• Nonverbal communication

• Written communication

• Digital communication

What is the effect of nonverbal communication on verbal communication?

• It has no effect

• It can enhance or contradict verbal messages

• It always contradicts verbal messages

• It only enhances verbal messages

What does active listening require?

• Ignoring the speaker

• Understanding what the speaker actually means

• Only hearing the speaker's words

• Responding with unrelated comments