Negotiation Quiz

What is negotiation primarily a method of?

• Winning an argument

• Settling differences

• Forming a contract

• Making friends

What are the keys to a successful negotiation outcome?

• Fairness, mutual benefit, and maintaining a relationship

• Winning at all costs

• Concession and compromise

• Avoiding the meeting

In what situation is negotiation commonly used?

• International affairs

• Legal system

• Industrial disputes

• All of the above

Which of the following is NOT a stage of negotiation?

• Preparation

• Discussion

• Attack

• Clarification of goals

What is the first stage of negotiation?

• Discussion

• Preparation

• Agreement

• Implementation

Which stage involves ensuring that all pertinent facts are known?

• Clarification of goals

• Preparation

• Agreement

• Implementation

During the discussion stage, what is NOT an important skill?

• Listening

• Questioning

• Clarifying

• Arguing

What is the purpose of the clarification of goals stage?

• To reach an agreement

• To identify common ground

• To compromise

• To take notes

What does a "win-win" outcome focus on?

• One party gaining an advantage

• Both parties benefiting

• The other party losing

• Speedy resolution

What happens after both sides reach an agreement?

• They repeat the process

• They implement the course of action

• They go back to clarifying goals

• They negotiate again