Cambridge Technical Level 3 IT- Unit 1/LO2

Put a tick (✓) in the box next to the one correct answer. Which of the productivity software below would be the most suitable for storing large amounts of online shopping transaction data?

• Database

• Email

• Spreadsheet

• Word Processor

Put a tick (✓) in the box next to the one correct answer. Which of the following allows a user to share images, text and video with a large number of recipients?

• Social Media

• Teleconference

• Video Conference

• VOIP

Put a tick (✓) in the box next to the one correct answer. Installable troubleshooting tools may not help a software developer to detect:

• file corruption

• file deletion

• hardware issues

• user error

Put a tick (✓) in the box next to the one correct answer. Which of the below features in the Application layer of the TCP/IP protocol stack?

• FTP

• ICMP

• TCP

• UDP

Put a tick (✓) in the box next to the one correct answer. A game magazine provides a link to download a new game which is initially provided as free, but has a built-in expiration date. This is an example of what kind of software?

• Bespoke

• Freeware

• Off-the-shelf

• Shareware

Put a tick (✓) in the box next to the one correct answer. Which of the following is an error reporting protocol?

• ICMP

• FTP

• HTTP

• SMTP

Put a tick (✓) in the box next to the one correct answer. Which productivity software is the most appropriate for creating a mail merge letter template?

• Database

• Email

• Spreadsheet

• Word processor

Put a tick (✓) in the box next to the one correct answer. Which business software is most suitable for creating a safety poster?

• CAD

• CAM

• MIS

• DTP

Put a tick (✓) in the box next to the one correct answer. Which communication software enables several users to participate in a meeting over the phone?

• Messaging

• Personal assistants

• Teleconference

• Video conference

Put a tick (✓) in the box next to the one correct answer. Which software troubleshooting tool tests computer performance against an established norm?

• Baseline

• Error logs

• Event logs

• Installable tools