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Communication and Conflict Resolution

Authored by Tori Jeans

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9th Grade

Used 4+ times

Communication and Conflict Resolution
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

__________ is the process of sharing information, ideas, thoughts and emotions between a sender and a receiver.

Conflict resolution

Journaling

Communication

Language

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following best describes phone conversations?

Nonverbal communication

Verbal communication

Written communication

Assertive communication

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Juan was looking forward to watching the game on Monday night when his father asked him to clean out the garage. Juan responded to his father by saying, “I feel disappointed because I was looking forward to watching the game. May I clean the garage after school tomorrow instead?” Which of the following styles of communication is Juan practicing?

Assertive

Aggressive

Passive

Miscommunication

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Select the form of listening which is best known to promote feelings of connection, caring and compassion.

Appreciative

Deep

Deliberative

Evaluative

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Tone and meaning are often lost when communicating through text messages.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Nayla had a long day at school and then attended tennis practice. She got home and decided to rest and spend some time listening to her favorite music playlist before starting her homework. Nayla is engaging in which of the following forms of listening?

Appreciative

Passive

Evaluative

Deep

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Select all of the following which are ways to ensure an application letter makes a good impression.

Check grammar

Check punctuation

Check spelling

Proofread

Write in a casual form

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