Exploring Performance Management at Google

What is the SMART criteria in goal setting?

• SMART criteria in goal setting refers to Specific, Measurable, Achievable, Relevant, and Time-bound.

• Simple, Manageable, Attainable, Relevant, Timely

• Specific, Manageable, Achievable, Realistic, Time-sensitive

• Specific, Measurable, Achievable, Reliable, Time-limited

How often should feedback be provided to employees?

• At least monthly, with more frequent feedback as needed.

• Feedback is not necessary if the employee is meeting goals.

• Once a year is sufficient.

• Only during performance reviews.

What are key performance indicators (KPIs)?

• KPIs are measurable values that indicate the effectiveness of achieving business objectives.

• KPIs are only financial metrics used in accounting.

• KPIs are random numbers that have no relation to business goals.

• KPIs are subjective opinions about business performance.

What is the purpose of an employee development plan?

• To create a list of job openings in the company.

• The purpose of an employee development plan is to facilitate professional growth and enhance weak points.

• The purpose of an employee development plan is to facilitate professional growth and enhance performance.

• To determine employee salary increases.

How can recognition impact employee motivation?

• Recognition leads to increased employee turnover.

• Recognition positively impacts employee motivation by making them feel valued and appreciated.

• Recognition can create a competitive environment among employees.

• Recognition has no effect on employee satisfaction.

What strategies can enhance team performance?

• Avoid setting deadlines

• Limit team interactions

• Implement clear communication, set specific goals, foster collaboration, provide regular feedback, and encourage individual activities.

• Implement clear communication, set specific goals, foster collaboration, provide regular feedback, and encourage team-building activities.

What role does continuous feedback play in performance management?

• Continuous feedback is only necessary during annual reviews.

• Continuous feedback hinders communication and slows development.

• Continuous feedback is irrelevant to employee performance.

• Continuous feedback enhances performance management by promoting real-time communication and development.

How can performance metrics be used to identify training needs?

• Training needs can be identified solely through employee surveys.

• Performance metrics are only useful for financial analysis.

• Performance metrics can identify training needs by revealing skill gaps and areas of underperformance.

• Performance metrics do not provide insights into skill development.

What are some effective ways to reward high-performing employees?

• Public shaming for mistakes

• Monetary bonuses, recognition programs, professional development opportunities, additional time off, personalized gifts.

• Monetary bonuses, recognition programs, professional development opportunities, additional time off, expensive gifts.

• Mandatory overtime shifts

How can goal alignment improve overall team productivity?

• Goal alignment reduces the need for communication within the team.

• Goal alignment improves overall team productivity by ensuring shared objectives, enhancing collaboration, and fostering accountability.

• Goal alignment improves overall team productivity by ensuring shared objectives, enhancing collaboration, and fostering irresponsible behaviour.

• Goal alignment makes individual goals more important than team goals.