PHS - Ch. 3 Vocabulary Quiz

the procedure for submitting costs for medical services so that payment can be collected or denial can be determined

• Explanation of Benefits (EOB)
• medical documentation
• claims process
• health literacy

a detailed account of each claim processed by an insurance plan, which is sent to the patient as notification of claim payment or denial

• Explanation of Benefits (EOB)
• claims process
• statistics
• medical record

written reports of observable, measurable, and reproducible findings from examinations, supporting laboratory or diagnostic tests, and assessments of a patient

• electronic health records (EHR)
• health literacy
• explanation of benefits (EOB)
• medical documentation

nonverbal communication that occurs through conscious or unconscious gestures and movements

• etiquette
• body language
• health literacy
• triage

a person’s ability to obtain and understand health-related information and make informed decisions using that information

• body language
• etiquette
• health literacy
• professionalism

an out-of-pocket fee paid by a person with health insurance at the time a covered service, such as an office visit or a prescription, is received

• deductible
• copay
• claims process
• medical record

an evaluation process in which a group of patients is sorted according to the urgency of their need for care

• triage
• claims process
• statistics
• explanation of benefits (EOB)

the act of sharing a message, thought, or idea so that it is accurately received and understood

• health literacy
• communication
• body language

a machine used to transmit pictures or written documents using the public telephone network

• Electronic Health Record (EHR)
• mechanical machine
• facsimile machine

term for the science that includes the collection, organization, and interpretation of numerical data

• data
• statistics
• electronic health record (EHR)
• etiquette