Search Header Logo

DHL Career Day Questions Eng

Authored by farisan hernanda

Other

University

DHL Career Day Questions Eng
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

17 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is our customer service toll-free number?

0800 1 333 333

0800 1 444 444

0800 1 555 555

0800 1 666 666

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What are the main functions in customer service, except?

Contact Center

Customer Care

Key Account

Account Executive

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What are the current contact channels in customer service, except?

Call (hotline)

email

Live Chat

Instagram

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is our CS hotline service hour?

06:00 - 00:00 (open everyday)

06:00 - 00:00 (Monday - Friday)

24 hours (open everyday)

24 hours (Monday - Friday)

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the name of the program to equip supervisors with a series of intensive training modules over 12 – 18 months?

CIM Coaching for Success

CIM Supervisory Excellence Academy

CIM Successful 21st Century Manager

CIM Supervisory Global Excellence

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the name of the program that gives appreciation to DHL Express employees who collaborate with social organizations to make a difference in the world around them?

Global Volunteer Day

GoTeach

DHL’s Got Heart

DHL’s Cares

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What are the features in Smart Connect that you can use to connect and interact with other employees virtually?

Smart Grid and Social Wall

Smart Center and Chat

Social Grid and Chat

Social Wall and Chat

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?