3.1 Vocab - Business

A (a)   is a manager who earns the respect and cooperation of employees to effectively accomplish the work of the organization.

(a)   is the ability to influence individuals and groups to cooperatively achieve common goals.

_______ ___________ is how well people get along with each other when working together.

(a)  

(a)   Power is power that comes from the position the manager holds in the organization.

Power based on the ability to control rewards and punishments is called (a)   power

Power given to people because of their superior knowledge about the work is called (a)   power.

(a)   Power is given to people because others identify with and want to be accepted by them.

The ability to control behavior is (a)   .

1. Why do leaders need human relations skills?

1. How do leadership characteristics help managers do their work?