[ESP111] Unit 2: Work and motivation

factors that influence the behavior of workers towards

achieving goals; can be increased by Monetary rewards, Non-monetary rewards, Introducing ways to give job satisfaction

The enjoyment a worker gets from feeling that they have

done a good job. There are 3 ways to motivate workers to be more committed

to their job and work more effectively:

+ Job rotation: swapping workers round and only doing a specific task

for a limited time before swapping round again

+ Job enlargement: extra tasks are added to the job

+ Job enrichment: adding tasks that require more skill and responsibility

the average person does not like work. Workers must be

constantly supervised so they will work. Motivation is from external factors,

e.g. pay schemes where workers are paid more for increased output

the average person is motivated by internal factors. To motivate

workers, you need to find ways to help workers take an interest in their work,

e.g. give rewards, incentives.

A theory of motivation which states that

five categories of human needs dictate an individual’s behaviour. Those

needs are psychological needs, safety needs, love and belonging needs,

esteem needs, and self-actualization needs

humans have two sets of

needs: one is for the basic needs, which he called hygiene factors or needs,

and the second is for a human being to be able to grow psychologically, which

he called motivational needs or motivators.

the factors that must be present in the workplace to

prevent job dissatisfaction

interactions between employers and employees, or managers and

workers

knowing that there is little risk of losing one’s employment

money paid (per hour a day or week) to manual workers