Politeness Strategies Quiz

Which phrase would be the most polite way to express disagreement in a discussion?

• I completely disagree with your point.

• I don't think that makes any sense.

• I understand your perspective, but I would like to offer a different point of view.

• You are wrong.

Answer explanation

The phrase 'I understand your perspective, but I would like to offer a different point of view' is polite as it acknowledges the other person's opinion while gently introducing a differing viewpoint.

When making a request in a formal email, which option is more appropriate?

• Send me the report by tomorrow.

• I need the report by tomorrow, so please send it as soon as you can.

• Would you be able to send me the report by tomorrow, if it is not too much trouble?

• You have to send me the report tomorrow.

Answer explanation

The correct choice is polite and considerate, asking if sending the report is possible without imposing. It maintains professionalism, unlike the other options, which are more demanding or abrupt.

Which is the most polite way to give feedback on a colleague's presentation?

• Your presentation had many mistakes.

• I think your presentation could be improved in some areas.

• It was a terrible presentation; you need to work on everything.

• Your presentation was great, but it had one major problem.

Answer explanation

The correct choice, 'I think your presentation could be improved in some areas,' is polite and constructive. It acknowledges the presentation while suggesting areas for improvement without being harsh or overly critical.

When expressing uncertainty in academic writing, which phrase is appropriate?

• This is definitely correct.

• This is probably wrong.

• It seems that this might be the case, although further research is needed.

• There is no doubt about this.

Answer explanation

The phrase 'It seems that this might be the case, although further research is needed' appropriately expresses uncertainty, indicating that while there is a possibility, more evidence is required to confirm it.

How would you politely interrupt someone during a formal discussion?

• Stop for a second; I need to talk.

• Sorry to interrupt, but may I add something here?

• You're wrong; let me speak now.

• Wait, I have a better point.

Answer explanation

The correct choice, 'Sorry to interrupt, but may I add something here?', is polite and respectful. It acknowledges the ongoing discussion while expressing your desire to contribute, making it suitable for a formal setting.

________ (Could you / You must) please clarify what you meant by 'alternative methods'? I didn't quite understand.

Answer explanation

The correct choice is 'Could you' because it politely requests clarification. 'You must' implies obligation, which is not appropriate in this context. The question seeks understanding, making 'Could you' the suitable option.

I ________ (think / am absolutely certain) that your idea has potential, but it might need some further development.

Answer explanation

The correct choice is 'think' because it expresses a personal opinion about the idea's potential. 'Am absolutely certain' implies a stronger conviction, which doesn't align with the suggestion for further development.

If it's not too much ________ (problem / trouble), would you mind explaining this concept again?

Answer explanation

The correct choice is 'trouble' because the phrase 'not too much trouble' is a common expression used to politely ask for help. 'Problem' would not fit the context as well.

I ________ (suggest / demand) that we consider additional sources to support our argument.

Answer explanation

The correct choice is 'suggest' because it indicates a recommendation, while 'demand' implies a forceful request. The sentence expresses a proposal to consider additional sources, aligning with the meaning of 'suggest'.

________ (With all due respect / You are wrong), I believe that there could be another perspective to consider.

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Answer explanation

The correct choice is 'With all due respect' as it conveys politeness while introducing an alternative perspective. 'You are wrong' is confrontational and dismissive, which is not suitable for constructive dialogue.