QTRE 2 ENG

151. The process of influencing others to achieve organizational goals is called which function?

• Planning
  

• Decision-making
  

• Organizing

• Leading
  

• Controlling

152. Which of the following tasks does not belong to the leadership function?

• Establishing and communicating the organization's vision
  

• Guiding and supporting employees in their work
  

• Monitoring the work process

• Motivating subordinates
  

• Resolving conflicts within the organization

153. Which of the following sources of power is not associated with the individual manager?

• Positional power

• Personal power

• Expert power
  

• Reward power

• Coercive power

154. According to need theory, unmet needs will motivate until:

• Motivation is low

• The manager identifies them

• We run out of energy

• They are forgotten

• They are satisfied

155. An employee is considered well-motivated if they:

• a. Work hard (high effort)

• b. Sustain effort over time

• c. Are goal-oriented towards important objectives

• d. Both (a) and (b)
  

• e. Both (a), (b), and (c)

156. The desire to influence colleagues or others belongs to which need category?

• Physiological needs
  

• Relational needs
  

• Social needs

• Esteem needs
  

• Self-actualization needs

157. The most important contribution of Maslow's hierarchy of needs theory to management is that it highlights the importance of:

• Satisfying needs to motivate employees
  

• Creating opportunities for employees to self-actualize

• Discovering employee needs
  

• Providing opportunities for employee communication
  

• Making it harder to meet needs in order to motivate employees

158. "Needs are satisfied in a hierarchy" is the idea of:

• Maslow
  

• Herzberg

• Vroom
  

• Clayton
  

• General need satisfaction model

159. In Herzberg's Two-Factor Theory, which group of needs from Maslow's hierarchy corresponds to motivating factors?

• Physiological and safety needs
  

• Esteem needs

• Self-actualization needs
  

• Social, esteem, and self-actualization needs

• Esteem and self-actualization needs

160. According to Herzberg, which factor is considered to prevent employee dissatisfaction?

• Supervision
  

• Achievement
  

• Recognition

• The work itself

• Responsibility