
Understanding Difficult Conversations
Interactive Video
•
Professional Development, Life Skills, Moral Science, Philosophy
•
9th - 12th Grade
•
Hard

Jackson Turner
FREE Resource
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8 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why do people often avoid difficult conversations?
They are always busy.
They don't care about the outcome.
They fear the unknown.
They lack confidence and feel anxious.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step in understanding difficult conversations?
Exploring emotions, values, and needs.
Ignoring the other person's feelings.
Focusing on winning the argument.
Recognizing the surface behaviors.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you consider when planning a difficult conversation?
The location of the conversation.
The deeper needs of each person.
The number of people involved.
The time of day.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does exploring the 'iceberg' in a conversation help you achieve?
It helps you dominate the discussion.
It makes you more argumentative.
It helps you become more empathetic.
It allows you to avoid the conversation.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a 'path-breaking move' in the context of difficult conversations?
A strategy to win the argument.
An action to reveal more of the iceberg.
A method to ignore the other person.
A way to avoid the conversation.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can understanding the 'iceberg' of emotions and values impact a conversation?
It results in a longer conversation.
It helps in shifting and changing the dynamic.
It makes the conversation more superficial.
It leads to more misunderstandings.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the ultimate goal of using the tools discussed in the video?
To make the other person agree with you.
To engage in conversations with confidence and optimism.
To have more arguments.
To avoid all difficult conversations.
8.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where can you find more perspectives on leadership as mentioned in the video?
leadership.org
think.org
conversation.org
empathy.org
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