Internal vs External Customers Quiz

Employees – Are employees considered internal or external customers?

• Internal

• External

Departments – Are departments within an organization internal or external customers?

• Internal

• External

Managers – Are managers within a company internal or external customers?

• Internal

• External

Executives – Are executives internal or external customers?

• Internal

• External

Stakeholders – Are stakeholders involved in internal processes internal or external customers?

• Internal

• External

Service Teams – Are service teams within a company internal or external customers?

• Internal

• External

Sales Teams – Are sales teams internal or external customers?

• Internal

• External

IT Support Staff – Are IT support staff internal or external customers?

• Internal

• External

End Consumers – Are end consumers internal or external customers?

• Internal

• External

Clients – Are clients considered internal or external customers?

• Internal

• External