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Chapter 2 - Types of Communication and Language

Authored by Harmoni St. Clair-Hall

Business

6th - 8th Grade

Used 3+ times

Chapter 2 - Types of Communication and Language
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26 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

_______ is a process through which you send messages to and receive feedback from others.

sender

communication

nonverbal communication

communication model

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Hearing is passive and involuntary, while active _____ is intentional and requires effort.

communication

hearing

listening

nonverbal communication

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

This type of communication uses body movements, gestures, and facial expressions.

nonverbal

verbal

sign language

communication model

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of nonverbal communication in a business setting?

Speaking

Writing

Facial expressions

Listening

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is active listening important in business communication?

To show off your listening skills

To understand the speaker's message accurately

To interrupt the speaker

To dominate the conversation

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which form of communication enables people in the business organization to communicate with each other at the same level?

Downward communication

Horizontal communication

Internal communication

Upward communication

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In a business meeting, what is an example of active listening?

Listening close and taking good notes

Skimming the outline carefully

Moving around while others speak

Focusing on main ideas being communicated and responding with full attention

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