Text Speak and Communication Skills

The video highlights the issues of using text speak in professional settings, emphasizing the importance of clear communication skills. It showcases a conversation where text speak leads to confusion and complaints from customers. The employer advises the employee to improve communication skills, which are crucial for job retention and advancement.

What is the initial reaction of the characters to the use of text speak?

• They find it amusing.

• They are confused and have no idea what is being said.

• They understand it perfectly.

• They ignore it completely.

What does the character have for lunch in the text speak conversation?

• Tuna and coffee

• Salad and water

• Pasta and juice

• Pizza and soda

How does the use of text speak affect communication with customers?

• It has no effect.

• It speeds up the conversation.

• It causes confusion and complaints.

• It makes communication clearer.

What is the employer's main concern about the use of text speak?

• It is too formal.

• It is too slow.

• It hinders effective communication.

• It is too expensive.

What does the employer emphasize as essential for any job?

• Technical skills

• Communication skills

• Physical strength

• Artistic talent

What realization does the character come to by the end of the conversation?

• Clear communication is important for job success.

• Communication skills are not necessary.

• Text speak should be used more often.

• Text speak is the best way to communicate.

What is the character's response after realizing the importance of communication?

• They continue using text speak.

• They apologize and offer to improve.

• They quit their job.

• They argue with the employer.

What is suggested as a benefit of good communication with your employer?

• Better job security and promotion opportunities

• Higher salary

• More vacation days

• Less work

Where can one find more information about communication skills?

• In a book

• On a website

• On a TV show

• In a magazine