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4 October 2024

Authored by Bella Loubser

Other

Professional Development

Used 1+ times

4 October 2024
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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

On what FTTH network is there a Promotion on currenly?

Octotel Networ

Vodacom Network

Openserve Network

Vumatel Network

2.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Untill when is this Promotion?

1 November 2024

31 December 2024

31 October 2024

7 November 2024

3.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Promo pricing is applicable for the first _______ months.

4

6

5

3

4.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

True or Flase: Promo Pricing on 20/10Mbps is applicable for the full contract term?

True

False

5.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

When a customer wants to change their debit order to cash what is the process to be followed?

Consultant must log a SR

Log a call on DWP

Consultant can call Customer Care

None of the above.

6.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What is the Fault Type?

Debit to Cash

Debit Removal

Debit Order Removal

Remove Debit Order

7.

MULTIPLE SELECT QUESTION

20 sec • 5 pts

What should be included in the SR?

Customer's ID

Customer's number

Customer's account number

Customer's email address

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