QUIZ #1 - ICT Sectors, Trends and Issues

Information and Communication Technology is involved in creating, storing, transmitting, retrieving, and processing information.

• True

• False

Maintaining computer systems effectively, reducing downtime, and increasing user productivity are the three main objectives of computer programming sector.

• True

• False

ICT trends have the potential to provide employment and new opportunities, however there are issues that need to be addressed.

• True

• False

They create characters, situations, and plots for movies, ads, and other media. They would use graphics tablets and digital cameras to create animations, then convert drawings to computer animation software.

This enables machines and software to think and act independently like humans.

They assist companies in connecting with their clients using popular channels such as voice chat, text chat, fax, email, text messaging, and social media.

Mobile learning is a method of using mobile devices to access educational content. Which of the following is a benefit of mLearning?

• restricting learning to specific locations

• encouraging social isolation among learners

• supporting self-paced learning and dynamic education

• focusing primarily on theoretical concepts

Which of the following is an issue associated with Artificial Intelligence?

• overemphasis on theory than practice

• lack of resources and expertise

• lead to job losses in certain sectors

• limited access to databases and networking

What are the two categories of customer service representatives?

Give at least one issue associated with e-commerce.