The video introduces business services, emphasizing their intangible nature and role in supporting business operations. It highlights banking as a crucial service, explaining its functions, types, and regulatory framework. The video also covers e-banking, detailing its benefits and impact on traditional banking. Finally, it previews upcoming topics like insurance.

What is a key characteristic of business services?

• They are intangible and provide satisfaction.

• They are standardized.

• They provide physical products.

• They are tangible.

How do banks support business operations?

• By offering legal advice.

• By providing loans and managing deposits.

• By manufacturing goods.

• By selling insurance policies.

Which type of bank is governed by the Indian Banking Regulation Act 1949?

• Investment banks

• Private banks

• Commercial banks

• Foreign banks

What is the role of the Reserve Bank of India?

• To manage international trade

• To manufacture currency

• To supervise all banks in India

• To provide loans to individuals

What is the primary function of a commercial bank?

• Accepting deposits and lending money

• Providing entertainment services

• Manufacturing products

• Offering travel services

What is a bearer check?

• A check that can be cashed by anyone holding it

• A check that is only valid for a specific person

• A check that cannot be cashed

• A check that is used for international transactions

What is e-banking?

• Banking through physical branches

• Electronic banking using the internet

• Banking through postal services

• Banking through telephones

Which digital payment method is used for transactions below 2 lakh rupees?

• Cheque

• NEFT

• Cash

• RTGS

What is a benefit of e-banking for customers?

• Limited access to banking services

• Increased paperwork

• Higher transaction fees

• 24/7 availability of banking services

How does e-banking benefit banks?

• Limits customer access to services

• Increases the need for more branches

• Reduces staff management and operational costs

• Increases the number of physical transactions