Optimising Operations: A Quiz

Which of the following is a common process mapping technique used to visualise the steps in a process?

• Gantt Chart

• Flowchart

• Histogram

• Pareto Chart

What is the primary goal of lean process improvement?

• Increasing production speed

• Reducing waste

• Enhancing employee satisfaction

• Expanding market reach

Which quality control method involves sampling a small portion of products for inspection?

• Total Quality Management (TQM)

• Six Sigma

• Statistical Process Control (SPC)

• Acceptance Sampling

In capacity planning, what does the term "bottleneck" refer to?

• The maximum output level of a process

• The point in a process where demand exceeds capacity

• The initial stage of production

• The final stage of production

Which tool is commonly used for workflow analysis to identify inefficiencies?

• Ishikawa Diagram

• PERT Chart

• Value Stream Mapping

• Control Chart

What is the primary benefit of supply chain integration?

• Increased competition among suppliers

• Improved communication and collaboration

• Higher inventory levels

• Longer lead times

Which of the following is a key principle of lean process improvement?

• Maximising inventory

• Continuous improvement

• Increasing complexity

• Reducing employee training

What does the acronym "SPC" stand for in quality control methods?

• Standard Process Control

• Statistical Process Control

• Systematic Product Control

• Simplified Process Control

Which capacity planning strategy involves adjusting resources to meet demand fluctuations?

• Level Strategy

• Chase Strategy

• Hybrid Strategy

• Fixed Strategy

In process mapping, what does a diamond shape typically represent?

• Start/End

• Process Step

• Decision Point

• Data Input/Output