Understanding Conflict in Teams

A team is having disagreements about how to allocate project tasks. Some members feel that the workload distribution is unfair. What type of conflict is this?

• Task conflict

• Process conflict

• Relationship conflict

• Functional conflict

During a brainstorming session, team members challenge each other's ideas, leading to innovative solutions. What type of conflict does this describe?

• Dysfunctional conflict

• Process conflict

• Relationship conflict

• Functional conflict

Maria is in conflict with a colleague over resources for an important project. Instead of withdrawing, she seeks a solution that satisfies both of their concerns. What conflict-handling intention is Maria demonstrating?

• Competing

• Avoiding

• Collaborating

• Accommodating

Two managers with equal authority are arguing over who gets additional funding for their departments. They decide to split the funds equally. Which conflict-handling intention is this?

• Compromising

• Competing

• Avoiding

• Accommodating

Sam and his manager are negotiating for a salary raise. Sam wants a 10% raise, while the manager insists on no more than 5%. After some discussion, they agree on a 7% raise. What type of negotiation is this?

• Integrative bargaining

• Distributive bargaining

• Conciliation

• Arbitration

A manager decides to push through a cost-cutting measure despite opposition from employees, knowing that it's necessary for the company's financial stability. Which conflict-handling style is being used?

• Collaborating

• Avoiding

• Accommodating

• Competing

A supervisor notices that two employees often clash over work processes. To prevent further disruption, he calls them into a meeting to mediate a resolution. What conflict management technique is the supervisor using?

• Arbitration

• Mediation

• Conciliation

• Negotiation

Sara is negotiating a new contract with a client. She knows that her Best Alternative to a Negotiated Agreement (BATNA) is to sign a contract with another client who offers slightly lower pay but longer contract duration. What should Sara do if the current negotiation fails?

• Accept any offer to avoid losing the deal

• Walk away if the offer is worse than her BATNA

• Continue negotiating without a clear fallback option

• Compromise on terms regardless of her BATNA

During a departmental meeting, employees start attacking each other personally, leading to a breakdown in communication. What type of conflict outcome does this scenario describe?

• Functional conflict

• Dysfunctional conflict

• Process conflict

• Task conflict