Consumer Advice on Lost or Stolen Credit, ATM, and Debit Cards

What should you do immediately if your credit, ATM, or debit card is lost or stolen?

• Post about it on social media

• Ignore it and hope for the best

• Report the loss or theft to the bank or credit union

• Wait for a few days to see if it turns up

What is the maximum amount you might be responsible for if you report your credit card lost after someone uses it?

• $50

• All the money taken from your account

• $0

• $500

What should you do if you spot a charge you didn’t make on your account?

• Ignore it

• Wait until the end of the month

• Report it immediately

• Call the police

What is multi-factor authentication?

• A security practice requiring two or more credentials

• A way to log in using only a password

• A method to share your account information

• A type of insurance for credit cards

What should you do with old credit cards?

• Sell them online

• Cut them up and dispose of them carefully

• Throw them away without cutting

• Keep them in your wallet

What is a common scam related to credit card loss protection?

• Selling 'credit card loss protection insurance'

• Offering discounts on purchases

• Offering free credit cards

• Providing free travel insurance

What should you do if you receive a suspicious call asking for your account number?

• Ignore the call

• Ask for their name and address

• Hang up and report the call

• Provide the information immediately

What is the maximum loss if you report your ATM or debit card lost within 2 business days?

• $0

• $50

• All the money taken from your account

• $500

How can you protect your account information?

• Leave your account information in public places

• Share your account number with friends

• Use multi-factor authentication

• Write your PIN on your card

What should you do with your monthly credit card statements?

• Post them online

• Throw them away without reading

• Ignore them

• Open them promptly and check for unauthorized charges