ED Discharge Salesforce Outcomes

What is the correct SF Outcome? "S/w pt and will call us back needs to call his wife because they want to see a specific provider at NYU"

• Other

• No NYU Provider Match

• Declined

• 1st Attempt

What is the correct SF Outcome? "Patient called in and has questions about their bill"

• Other

• No NYU Provider Match

• Provided patient with practice information

• 1st Attempt

What is the correct SF Outcome? "Per e-mail reply from ACCH: Good Afternoon, I called patient twice and left a voicemail as well as sent a MyChart message."

• Other

• No NYU Provider Match

• Final Attempt

• Declined

What is the correct SF Outcome? "Called patient agreed to schedule put on hold to look for provider but call dropped no answer when calling back."

• Other

• No NYU Provider Match

• Declined

• 1st Attempt

What is the correct SF Outcome? "Patient saw Dr.Justin Henning on 09/12/2024"

• Other

• No NYU Provider Match

• Appt Already Scheduled

• Declined

What is the correct SF Outcome? "S/w pt. Not ready to Schedule. Advised to CB when he has his INS Info."

• Other

• No NYU Provider Match

• Appt Already Scheduled

• Declined

What is the correct SF Outcome? "Transfer to NYU Langone Neurosurgery Associates. Provider has to review patient's chart before scheduling an appointment. Patient is waiting to hear back from office"

• Other

• No NYU Provider Match

• Transferred to Backline

• Declined

What is the correct SF Outcome? "Patient is waiting to hear from Dr.H. Michael Belmont's office"

• Other

• No NYU Provider Match

• Transferred to Backline

• Declined

What is the correct SF Outcome? "Spoke to patient's mom, she said patient is doing fine and doesn't need appointment. Insurance is not in network."

• Other

• No NYU Provider Match

• Transferred to Backline

• Declined

What is the correct SF Outcome? "practice responded to pt that they don't take no fault - called pt to see if she wanted another practice but no answer - mailbox full - will try again later"

• Other

• No NYU Provider Match

• Final Attempt

• 1st Attempt