BUS REVISION CAT DHS

What is office correspondence?

• Only letters exchanged between departments

• A type of financial document

• A method of employee evaluation

• Written or digital communication within an organization

What is the purpose of a mail inwards book?

• To log visitor entries

• To track outgoing mail

• To record all mails received by an organization

• To manage employee schedules

What does an invoice detail?

• Products or services provided and payment terms

• Office supply inventory

• The number of employees in a company

• Visitor information at reception

What is a cheque?

• A written order directing a bank to pay money

• A document for requesting information

• A type of delivery note

• A record of business transactions

What is the role of a receptionist?

• To oversee product deliveries

• To conduct employee training

• To handle financial transactions only

• To greet visitors and manage appointments

What is a receipt?

• A document confirming payment has been received

• A record of outgoing mail

• A request for information

• A log of visitor entries

What is the purpose of a visitors book?

• To track employee attendance

• To manage office supplies

• To log outgoing mail

• To record details of visitors entering the premises

What is a debit note used for?

• To confirm payment has been received

• To request a reduction in the amount payable

• To record incoming mail

• To schedule appointments

What is a quotation?

• A document outlining the price of goods or services

• A log of financial transactions

• A record of employee performance

• A type of delivery note

What quality is essential for a good receptionist?

• Knowledge of product manufacturing

• Excellent communication skills

• Ability to perform technical repairs

• Expertise in financial management