BTM454 C1 TECHNOLOGY MANAGEMENT

What is the primary goal of the Management of Technology (MOT)?

• To minimize technology costs

• To increase the number of technological innovations

• To align technological capabilities with business goals

• To enhance employee productivity

Which of the following is NOT a key aspect of effective technology management?

• Delivering customer-accepted benefits

• Meeting customer demand at the right time

• Developing all possible technologies regardless of market demand

• Achieving cost efficiency relative to competitors

Which technology is mentioned as enhancing personalization and automation?

• IoT

• AI and machine learning

• Blockchain

• Virtual Reality

What is the first step in identifying customer-accepted benefits?

• Adopting the right technologies

• Identifying customer needs

• Continuous feedback and improvement

• Market timing

Which of the following technologies is cited as improving product connectivity and user experience?

• Artificial Intelligence (AI)

• Blockchain

• Internet of Things (IoT)

• Cloud computing

Why is agility important in technology management?

• It ensures continuous customer feedback

• It helps businesses bring technology-driven features to market faster

• It reduces the overall cost of technology development

• It guarantees the adoption of every emerging technology

What role do real-time data and analytics play in technology management?

• They reduce the cost of adopting new technologies

• They help businesses monitor customer behavior and trends

• They replace the need for customer feedback

• They eliminate the risk of launching a product too early

Which of the following is a cost-effective technology adoption strategy?

• Investing in physical infrastructure for scalability

• Using cloud computing for flexibility and scalability

• Delaying technology adoption until prices drop

• Avoiding automation to reduce upfront costs

How can automation technologies like Robotic Process Automation (RPA) benefit a business?

• By increasing labor costs

• By improving the accuracy of routine tasks

• By eliminating the need for real-time data

• By focusing on customer feedback alone

What does achieving economies of scale in technology management allow businesses to do?

• Increase the unit cost of technology deployment

• Reduce costs per unit as business operations grow

• Increase technology-related expenses

• Delay technology adoption to reduce costs