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Final Exam Professional Communications - M1 Fall 2024

Authored by JULIE KUPKOWSKI

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Used 1+ times

Final Exam Professional Communications - M1 Fall 2024
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35 questions

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1.

OPEN ENDED QUESTION

30 sec • Ungraded

First and Last Name

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

30 sec • Ungraded

ID #

Evaluate responses using AI:

OFF

3.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

1. Communication is defined as a process in which we create and convey in an attempt to develop a shared understanding.

True
False

4.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

2. The Communication Process refers to the steps taken in order to successfully send receive a message by first thinking, encoding, transmitting,___________, decoding and lastly, feedback.

consulting
receiving
concluding
collaborating

5.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

3. The ______________ refers to the steps taken to fully understand and retain a message by first: receiving, understanding, evaluating, remembering and responding.

The Alamo Process
The Punctual Process
The Listening Process
The European Process

6.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

4. ______________ ___________, involves the listener to provide feedback to the speaker according to the information received by restating what was heard.

Active Listening
Passive Listening
Inattentive Listening
Reactive Listening

7.

MULTIPLE CHOICE QUESTION

30 sec • 3 pts

5. ____________ _____________, involves taking in information with little or no outward reaction.

Active Listening
Passive Listening
Inattentive Listening
Reactive Listening

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