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HRA146

Authored by Mark Alvar

Computers

University

Used 6+ times

HRA146
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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Predicts future trends and behaviors to assist organizations in making well-informed decisions.

Real-Time Data for Enhanced Guest Experiences

Predictive and Prescriptive Analytics

Integration of Business Intelligence (BI) Tools

Voice and Natural Language Processing (NLP) Analytics

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Depending on financial restrictions, data security measures can be introduced at any moment and are optional for hospitality firms.

TRUE

FALSE

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What kind of information is gathered at the time of booking or check-in, such as guest names, contact information, and preferences?

Guest Data

Property Management System (PMS)

Surveys and Questionnaires

Online Travel Agencies (OTAs)

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the hotel industry, ethical data collecting entails getting guests' agreement and being open and honest about the use of their data.

TRUE

FALSE

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which system is most frequently used in hotels to handle bookings, invoicing, and room assignments?

Property Management System (PMS)

Surveys and Questionnaires

Online Travel Agencies (OTAs)

Observational Methods

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Future visitor behavior may be predicted and pricing tactics in the hospitality industry can be optimized with predictive analytics.

TRUE

FALSE

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which data collection technique uses structured forms to acquire post-stay feedback from visitors?

Surveys and Questionnaires

Online Travel Agencies (OTAs)

Observational Methods

Environmental Data

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