Which of the following is a method for planning work in the installation of domestic heating systems?

• Job schedules

• Random inspections

• Customer feedback

• Marketing strategies

What is included in the planning process for installing a domestic hot/cold water system?

• Material lists and delivery

• Customer surveys

• Financial audits

• Advertising campaigns

What should be done with tools and materials on a large site when not in use?

• Leave them in the open

• Lock them away in a secure lock-up

• Store them in a temporary shed

• Keep them in a vehicle

What should be done to materials like sanitaryware, boilers, and radiators to prevent damage?

• Leave them uncovered

• Stack them to a safe height and cover them

• Store them in a damp area

• Place them on the ground

What is one of the purposes of using a works program or job schedule in project planning?

• To increase project costs

• To show a start and finish date

• To reduce the number of staff

• To eliminate the need for equipment

Which of the following is NOT a purpose of a works program or job schedule?

• Shows the required staff and equipment

• Allows monitoring of the project

• Shows the order of sequence

• Increases project complexity

How does a works program or job schedule help in project management?

• By hiding the project timeline

• By showing the order of sequence

• By removing project deadlines

• By reducing staff requirements

What does refurbishment in plumbing design typically involve?

• Building a new house

• Installing a new roof

• Adding a new boiler or bathroom

• Painting the exterior

What should be used to protect a customer's personal belongings from dust and damage during installation?

• Plastic sheets

• Clean dust sheets

• Old newspapers

• Tarpaulins

When should the position of radiators, boilers, and visible pipework be agreed upon with the customer?

• During the installation

• After the installation

• At the planning stage

• After the first inspection