3 . Leadership

What does laissez-faire leadership mean?

• The leader makes all decisions

• The leader is very strict

• The leader gives up power to the group

• The leader controls everything

What is bureaucratic leadership?

• A flexible style of leadership

• A style that follows strict rules

• A style that encourages creativity

• A style that focuses on teamwork

What is an important quality of a leader?

• Having good managerial abilities

• Being shy

• Being unprofessional

• Ignoring team members

What is effective communication?

• Ignoring others' feelings

• Only using written messages

• Expressing ideas and understanding the audience

• Talking without listening

What is the first step in active listening?

• Remembering

• Understanding

• Receiving

• Responding

What is formal communication?

• Casual chats with friends

• Using slang and jokes

• Professional and structured information sharing

• Talking about personal matters

What is the role of feedback in communication?

• To make the sender feel good

• To confuse the receiver

• To determine if the message was understood

• To ignore the message

What is the purpose of organizational communication?

• To share personal stories

• To convey important information across the system

• To gossip about coworkers

• To avoid sharing information

What does interprofessional communication involve?

• Communicating with all healthcare team members

• Only sending emails

• Ignoring team members

• Talking only to patients

What is nonverbal communication?

• Only speaking loudly

• Ignoring others

• Writing letters

• Using body language and facial expressions