4 . communication and puplic Relation

4 . communication and puplic Relation

University

14 Qs

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4 . communication and puplic Relation

4 . communication and puplic Relation

Assessment

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14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in effective communication?

Expressing ideas appropriately

Decoding the message

Providing feedback

Understanding the audience

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which element of the communication process is responsible for interpreting the message?

Sender

Receiver

Decoding

Encoding

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of communication is characterized by the use of established professional rules?

Informal communication

Nonverbal communication

Formal communication

Interpersonal communication

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a sensory channel in communication?

Visual

Cognitive

Auditory

Kinesthetic

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary goal of organizational communication in healthcare?

To foster personal relationships

To convey the same message across the system

To provide informal updates

To manage conflicts

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which stage of active listening involves engaging in the conversation?

Attending

Remembering

Receiving

Understanding

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key characteristic of nonverbal communication?

It is always conscious

It includes written messages

It can indicate emotional states

It is less important than verbal communication

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