NPTEL E-Business Quiz

ABC warehousing corporation is automating its business by purchasing a new forklift that is powered by AI and can locate the item in the warehouse by itself. While automated forklifts are costly, over the year they lead to cost saving, higher safety, increased productivity and can be integrated to Warehouse Management System. The decision to buy is supported by which objective of a company.

• Improving revenue

• Delivering value to the customer

• Improving customer satisfaction

• All of the above

Delhivery is an Indian logistics and supply chain company. You have received a package containing some items you ordered from an online store through Delhivery. Operations carried by delivery for this purpose can be termed as a_________ activity.

• Commercial

• Business

• Governance

• Philanthropic

For my start-up company, I pay Good and Services Tax (GST) online through a government portal. This can be termed as ______ type transaction.

• G2B

• B2G

• C2G

• G2C

B&N Retailer has both online and offline store. The offline store is open from 8 AM to 8 PM. But customers can place order through the online store 247 and get the delivery during the working hour of the store. Which of the following is a benefit of the online store.

• Better availability of service

• Cost reduction in information processing

• Better access to customer market

• Lower operating expenses

The dot com boom occurred around the year 2000 and the bust happened after around 2 years down the line. This phenomena in terms of Gartner’s Hype Cycle can be compared to the

• Innovation Trigger, Peak of Inflated Expectations, Trough of Disillusionment,

• Slope of Enlightenment and Trough of Disillusionment

• Peak of Inflated Expectations, Trough of Disillusionment

• Slope of Enlightenment, and Plateau of Productivity

Who are the customers of a brokerage service like eBay? What kind of value is delivered to the customer? What is the source of revenue?

• Customers: Sellers, Value: Reputation of the service provider, Revenue: Product base price

• Customers: Buyers& Sellers, Value: The transaction platform, Revenue: Transaction fee

• Customers: Buyers, Value: The product, Revenue: Transaction fee

• Customers: Buyers& Sellers, Value: Reputation of the service provider, Revenue: Product price

YouTube is free. The models for major source for the platform are _____for premium services and ____ for free services.

• Affiliation, brokerage

• Advertisement, subscription

• Subscription, advertisement

• Brokerage, Affiliation

Advertising Networks like DoubleClick follow

• Community Model

• Utility Model

• Affiliate Model

• Infomediary Model

“ITC’s eChoupal” provides value to customers by _____.

• Introducing farm mechanization

• Establishing kiosks

• Providing free food

• Eliminating intermediaries

Which of the following is likely to increase by the adoption of e-procurement.

• Savings in sourcing

• Order lead time

• Inventory

• All of the above