Week 10 Preventing Fights - Quiz

What are two general approaches for resolving conflicts?

• Ignoring the conflict and confronting the person

• Fighting and arguing

• Running away and hiding

• Shouting and screaming

Explain why safety should be a person’s first concern in any conflict.

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Summarize how to confront a person wisely.

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Once you recognize that a conflict exists, there are two general approaches you can take: (a)   the conflict or (b)   the person.

• Confront

• Ignore

• Fight

• Argue

As a bystander, you should ignore negative remarks and refuse to spread rumors.

• True

• False

What are some techniques you can use to stay calm under pressure?

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Complete the graphic organizer with details about ignoring a conflict. a. _______ b. _______ c. _______ d. _______

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Ignoring a conflict can be beneficial when:

• The conflict is trivial

• The person is aggressive

• You are in danger

• You want to make a point

Complete the sentence: When ignoring a conflict, you should (a)   because (b)   .

• Stay calm

• Walk away

• Seek help

• Ignore the person

What is a key consideration when deciding to ignore a conflict?

• The potential for escalation

• The importance of the issue

• The relationship with the person

• All of the above