TACN QTKD-UNIT 3-4

What is the mission of Hong's company?

• To provide high-quality conference facilities

• To generate a profit for the family and institutional shareholders

• To keep customers satisfied

• To operate within a competitive business

What is the role of the customer service team?

• To manage the hotel chain

• To work closely with managers and staff

• To perform daily activities

• To ensure guests receive excellent service

What type of ownership does Hong's company have?

• Public ownership

• Private ownership

• Cooperative ownership

• Government ownership

We have to ______ a profit for the family and for the institutional shareholders.

• do

• make

• give

• buy

Operational plans are the tasks of middle or low level managers.

• True

• False

The money that a company has by selling shares.

The act of giving money or something to someone to help them.

A business with community objectives and not focusing on making a profit from activities.

• Entrepreneur

• Private company

• Social enterprise

• Limited company

What is the "triple bottom line" of a social enterprise?

• Environment/Staff/

  Profit

• Profit/Company/

  Employee

• Money/People/

  Company

• People/ Environment/

  Money

A private company is a business with primarily social objectives, so it does not focus on making a profit from activities.

• True

• False