WRS practice quiz

You are the supervisor of a twenty-member team. Your goal is to increase collaboration with the use of technology. To accomplish this goal, you would most likely use which type of program to create and edit content?

• Email

• Online documents

• Word processing documents

• Auction

Different devices don't always "talk" or interact with each other, and this is also known as _____ issues.

• simulation

• telecommuting

• compatibility

• productivity

Companies can benefit many ways from allowing employees to telecommute. Which item below is a common DISADVANTAGE of such a practice?

• Improves employee satisfaction

• Increases productivity and efficiencies

• Saves employers money

• Vulnerability to security and confidentiality issues

You must attend an important luncheon for work and dress appropriately. You should wear

• what you would wear for a night on the town.

• clothing similar to what you wore to the job interview.

• casual clothing to demonstrate your personal style.

• what you would wear to a formal event.

How we communicate is often just as important as what we are trying to say. Avoiding using slang in the workplace is an example of understanding the skill of:

• teamwork.

• integrity.

• respect for diversity.

• self-representation.

Jose is interviewing for a full-time job at a landscaping company in which the employees sometimes wear jeans and T-shirts to work. What should Jose wear to the interview?

• Jeans, boots, and a T-shirt

• Personal protective equipment

• Dress pants, belt, and a collared shirt

• A formal business suit

Demonstrating communication etiquette, using positive body language, and wearing workplace-appropriate clothing reflect a value of:

• project management.

• independence.

• work ethic.

• professionalism.

You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

• Hello Sally Smith!.

• Dear Ms. Smith,

• Dear Madam or Sir:

• teamwoDear Mrs. Smithrk.

When following the rules of email etiquette, typing the email in ALL CAPITALS is not recommended because it indicates what?

• Copyrighted material

• Low vision

• Low vision

• Anger

Your plumbing crew is working on a new building project. You are assigned to cut pipe for the job. You notice that a peer employee is having great difficulty carrying a long section of pipe. What is the most appropriate action?

• Stay on your job assignment all day.

• Help your peer carry the long section of pip

• Tell someone else to go help this employee who is having trouble.

• Stop cutting long sections of pipe.