IGCSE Business - Chapter 6 test

The best definition of worker motivation is:

• employees working hard because they fear losing their jobs

• employees working hard because they want to do the best for themselves and their business

• employees travelling a long way to get to work each morning

• employees working hard just when they are watched by their supervisors

All of the following are likely reasons why people work except:

• to earn money

• to have social contact

• to gain recognition

• to watch TV

Taylor's views on worker motivation suggested that:

• workers will work hard when they have clean and hygienic conditions

• workers will work hard when they enjoy social contact at work

• workers will work harder when they are paid more

• workers work harder when they are given extra responsibility

According to Maslow's hierarchy of needs, workers' self-fulfilment will be reached when:

• they are given challenging and interesting work to do and are recognised for it

• they are paid a salary that is higher than that of other workers in the business

• they work in groups and are given the chance to take some limited decisions for themselves

• they have job security

The best definition of job satisfaction is:

• being happy when work is finished

• being happy when more jobs come in, as this means more security

• an unemployed person being satisfied when he finds a job

• being happy at work because of the type of job being done

According to Herzberg, which of the following is the best example of job enrichment at work?

• The worker is given more work to do and is paid more

• The worker is allowed to change jobs with other workers doing similar tasks

• Giving the worker more jobs that need more physical effort

• Encouraging workers to take more responsibility at work

The best definition of wages calculated by time rate is:

• multiplying an hourly wage rate by the hours worked

• multiplying the amount produced by a rate per unit of output

• a salary paid each month

• adding the wages to the fringe benefits

One of the claimed advantages of the time rate system is that:

• it encourages workers to produce as much as possible

• it is easy to calculate if a time sheet is filled in

• it encourages workers to get the job finished quickly

• income tax does not have to be paid

One of the claimed disadvantages of the piece rate system of wages is that:

• Iworkers have to fill in detailed time sheets

• high output is discouraged as workers will receive higher pay

• quality may be a problem if workers work too fast

• little time is wasted by workers

One of the claimed benefits of a profit sharing scheme is:

• workers are encouraged to work harder as the shareholders will receive higher dividends

• workers are encouraged to increase output as pay is now directly linked to output

• workers are encouraged to take a long term interest in the performance of the business

• it motivates workers without increasing their total payments