Quiz 3_MGT103

A company buys electronic components, assembles them into PCs, and then ships them to customers. In this case the electronic components are _____ for the company.

• outputs

• products

• processes

• inputs

A food distributor provides _____ utility by transporting the food to be sold from the warehouses to the retail outlets.

• form

• time

• place

• product

Fast food restaurants that assemble breads, spreads, and fillings as per the customers' preferences belong to the _____ industry.

• service

• manufacturing

• automotive

• importing

A convenience store at the gas station provides utility for customers because it makes it easy for them to purchase a few essentials when they stop for gasoline. The convenience store belongs to the _____ industry.

• service

• manufacturing

• automotive

• importing

Decisions regarding quality, cost, and design of products and services are all part of the _____ mix.

• product-capacity

• product-service

• facilities-service

• service-location

Which of the following is addressed when considering making a capacity decision?

• Amount of products to be manufactured

• Location for storage of product

• Type of products manufactured

• Quality of products to be manufactured

Marvin has twelve subordinates on his work team. He gives extra responsibility, and privileges, to Ilene, Jay, and Ira. The other nine members of the team receive much less of Marvin's time and attention. According to the LMX model, those other nine members are _____.

• inflexible

• the out-group

• under-performers

• the in-group

According to a basic premise of Vroom's decision tree, after evaluating the characteristics of a problem or decision, the leader will

• determine an appropriate decision style that specifies the amount of subordinate participation.

• complete a measuring scale to determine the person with whom the leader is able to work best to solve the problem.

• clarify subordinates' paths to goal attainment in terms of this specific decision.

• assign it to members of the in-group to define and solve

Steve decides how projects are assigned to his staff and has final approval on overtime hours. This is an example of _____ power.

• reward

• legitimate

• expert

• referent

A manager who threatens to withhold support or rewards is _____ as a political tactic.

• using coercion

• using persuasion

• creating an obligation

• creating an inducement