Interpersonal/Social Skills

Front

Personalization is the process by which we use social skills.

Back

False

Front

_________ skills are the skills we use to communicate with other people.

Back

Social

Front

Are social skills and interpersonal skills two different things?

Back

False

Front

Great interpersonal skills give you guidance on how to develop strong relationships and get along well with others in the workplace.

Back

True

Front

Do you really not spend a lot of time with people in the workplace?

Back

False

Front

The way you act towards people in the workplace does not affect how comfortable they feel around you.

Back

False

Front

Good workplace relationships are built on: Trust, Respect, Social Interaction, All of these, None of these

Back

All of these

Front

The ability to understand and relate to the feelings of others is called sympathy.

Back

False

Front

The ability to relate to the feelings of others is called empathy.

Back

True

Front

Even though each employee in the workplace might have the same goal, the entire staff or team will have individual tasks and goals.

Back

False