Business Process Management Quiz

What is the primary purpose of the Launch Phase in BPM?

• To create a business case

• To redesign existing processes

• To establish the BPM activity for success

• To evaluate the industry value chain

Which of the following is NOT a step in the Launch Phase?

• Communications

• Workshop: Scope

• Project Budgeting

• Stakeholders

What does SMART stand for in the context of project goals?

• Strategic, Measurable, Attainable, Relevant, Time-bound

• Specific, Manageable, Achievable, Realistic, Timely

• Simple, Manageable, Achievable, Relevant, Timely

• Specific, Measurable, Achievable, Realistic, Time-related

What is the first step in the Launch Phase?

• Stakeholder engagement

• Communications

• Project scope definition

• Risk assessment

What is the purpose of the Process Selection Matrix (PSM)?

• To evaluate project costs

• To prioritize projects within a business unit

• To identify stakeholders

• To create a business case

What is the main function of a Business Case?

• To identify stakeholders

• To create a communication plan

• To document project costs

• To provide guidance during the project

What should be included in the Success Checklist?

• Conduct a market analysis

• Deliver the project on time and on budget

• Identify all stakeholders

• Create a detailed project plan

What is the focus of Step 3 in the BPM process?

• Risk management

• Stakeholder communication

• Workshop: Scope

• Project team selection

What is a key aspect of stakeholder management?

• Limiting their involvement

• Building rapport with stakeholders

• Focusing solely on internal stakeholders

• Ignoring their feedback

What is the purpose of the initial process goals?

• To define project costs

• To identify stakeholders

• To establish communication strategies

• To guide the project towards success