Restaurant Staff Roles Quiz

Who is responsible for overseeing all staff at a restaurant and ensuring good customer service?

• Front of house manager

• Executive chef

• Chambermaid

• Pastry chef

What is the role of a Sous-Chef in the kitchen brigade?

• In charge of a specific area in the kitchen

• Deputy in the kitchen, in charge when the executive chef isn’t available

• Prepares all desserts, pastry dishes, and bakes

• Washes the dishes and other cleaning duties

Which staff member is responsible for taking bookings and dealing with customer complaints?

• Receptionist

• Head waiter

• Concierge

• Kitchen assistant

Who is in charge of preparing all desserts and pastry dishes in the kitchen?

• Pastry chef

• Commis chef

• Chef de partie

• Apprentice

What is the primary responsibility of a chambermaid?

• Cleaning hallways and public areas

• Overseeing the service of food and drinks

• Cleaning guests’ rooms and restocking products

• Repairing and maintaining machines

Which role involves learning different skills in all areas of the kitchen?

• Commis chef

• Executive chef

• Kitchen porter

• Concierge

Who is responsible for promoting events and offers to increase custom at an establishment?

• Marketing

• Housekeeping

• Food and beverage

• Front of house manager

What does a kitchen porter primarily do?

• Prepares all desserts and pastry dishes

• Washes the dishes and other cleaning duties

• Oversees the waiting staff

• Advises and helps customers with trips

Which role involves repairing and maintaining the establishment’s machines and equipment?

• Maintenance

• Caretaker

• Cleaner

• Maître d'hôtel

Who oversees the service of food and drinks to customers and supervises waiting staff?

• Maître d'hôtel

• Concierge

• Executive chef

• Chambermaid