Business Email Communication Quiz

If an email covers multiple actions, it can cause confusion and __________.

• ineffective

• inefficiency

• benefits

• good points

Each email should address just one purpose, __________ should be presented clearly and directly after the pleasantry.

• what

• where

• that

• which

Please send details of your prices, discounts, terms of __________ and delivery times.

• expense

• wages

• income

• payment

What is the date format of the date 11.03.2023 in the British English?

• 11 March, 2023

• November 03, 2023

• January 13, 2023

• 23 March 2021

The number of __________ paragraphs and their structures depends on the numbers of points you want to express and the type of letter you are writing.

• first

• final

• comment

• middle

As you know from our _______, our products are retailed in leading stores throughout the world.

• advertising

• advertise

• advertisement

• to advertise

Before writing, read the notes to check ________ all ideas are relevant and in the right order.

• when

• where

• unless

• if

If the __________ does not have a LETTERHEAD, the sender's address is placed in the top right-hand corner of the page.

• reply

• response

• correspondence

• material

You know you can count __________ me if you need any support. I'll call you at the weekend to see how things are.

• for

• in

• on

• at

Choose the correct answer: What should be included in the signature block in an email?

• the sender's company or private address, and telephone and fax numbers

• the recipient's company or private address, telephone and fax numbers

• the recipient's company or private address, telephone and fax numbers and handwritten signature

• the sender's company or private address, telephone and fax numbers and handwritten signature