Unit 2 - QNA

How many ways are there to motivate workers to be more committed to their jobs and work more effectively

• 1

• 2

• 3

• 4

Answer explanation

There are 3 ways:

• + Job rotation

• + Job enlargement

• + Job enrichment

Maslow's hierarchy of needs: A theory of motivation which states that .......... categories of human needs dictate an individual's behavior

• Five

• seven

• four

• ten

Find a word in the text which means: Making something better and more enjoyable

• autonomy

• outcome

• enrichment

• assignment

Answer explanation

Making something better and more enjoyable:

enrichment

True or False: The possibility of losing their job generally motivates people to work harder

• True

• False

Answer explanation

“Frederick Herzberg argued that things like good salaries adn fringe benefits, job security,..., cannot motivate workers”

Find a word in the text which means:Piece of work that you must do as part of your job or course of study

• outcome

• enrichment

• meaningfulness

• assignment

What is the second category of the Maslow's hierarchy of needs?

• Security needs

  (safety, protection)

• Esteem needs

  (respect, status)

• Social needs

  (belonging, love)

• Physiological needs

  (food, water,air,sleep)

According to Maslow, a good working environment will ................ and fulfill employees.

According to Theory Y, why should employers give their workers responsibilities?

• Because a responsible job is necessary to people's psychological well-being

• Because they are lazy and try to avoid work and responsibility

• They have to be both threatened and rewarded with incentives

• Most people are incapable of taking responsibility for themselves and have to be looked after.

Which one belongs to financial benefits?

• Positive work environment

• Salary Increases

• Training and development

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