Email language

Which title should you use to address a woman in a formal, professional email?

• Mrs

• Miss

• Ms

• Mr

If you don't know the recipient's name or gender, how can you start your email? More than one answer is possible.

• Good morning

• Dears

• Mister

• Hello

Choose two possible endings for this sentence: "Thank you for ......"

• reply my question

• your email

• confirming our meeting

• send the report

Which word completes this sentence? "Sorry for the delay in ....... back to you."

• replying

• talking

• sending

• getting

Choose two different words to begin a sentence when you are giving bad news.

• Unfortunately,

• Luckily,

• But

• I'm afraid

Choose 3 possible endings for this sentence: "I'm looking forward to ......."

• meeting you.

• see you soon.

• hearing from you.

• the conference next week.

• read you.

Choose two possible endings for this sentence: "We're interested in ......"

• learning more about your services.

• meet you.

• your new product range.

• have a price.

Which word completes this sentence? "Please find a copy of the report ......."

• joined

• sent

• attached

• enclosed

Choose 2 correct ways to complete this sentence: "Please ............. to contact me if you have any more questions."

• feel free

• don't hesitate

• confirm

• inform

Which word is missing from this sentence: "I'd appreciate ......... if you could confirm the date."

• you

• it

• much

• so