Ch 7 Management and Leadership

What are the five management functions?

• Planning, Organizing, Leading, Controlling, Staffing

• Planning, Organizing, Directing, Coordinating, Reporting

• Planning, Organizing, Leading, Coordinating, Budgeting

• Planning, Organizing, Directing, Staffing, Budgeting

Identify the differences among the three levels of management.

• Top-level management focuses on strategic planning, middle-level management on tactical planning, and lower-level management on operational planning.

• All levels of management focus on the same tasks.

• Only top-level management is involved in decision-making.

• Middle-level management is responsible for setting company policies.

How is tactical management different from strategic management?

• Tactical management focuses on short-term goals, while strategic management focuses on long-term goals.

• Tactical management involves setting the overall direction of the organization, while strategic management involves day-to-day operations.

• Tactical management is concerned with the external environment, while strategic management is concerned with internal processes.

• Tactical management is more about vision and mission, while strategic management is about specific tasks.

Which of the following qualities are important in a leader?

• Integrity

• Communication skills

• Technical expertise

• Punctuality

Every manager must give the same amount of attention to each management function?

• True

• False

When managers look back to reflect on what has been done in the past and make sure things are being done as planned, they are engaging in the function of

• Organizing

• Reflecting

• Controlling

• Planning

Avery, who manages a silk-screening and embroidery business, has set a goal of increases sales by 15% in the next six months. To reach this goal, he has increased the business's advertising budget. This is an example of the ? function of management.

• Planning

• Directing

• Organizing

• Controlling

This management function involves identifying and arranging the work and resources needed to achieve the goals that have been set.

Supervisors who use this management style are more directive and controlling.

This type of management is less directive and gives employees a voice in their job.