Rights and responsibilities of consumers

Rights and responsibilities of consumers

7th Grade

15 Qs

quiz-placeholder

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Rights and responsibilities of consumers

Rights and responsibilities of consumers

Assessment

Quiz

Business

7th Grade

Practice Problem

Medium

Created by

Molimali Jacob

Used 6+ times

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15 questions

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1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

There are many ______that protect consumers from unfair treatment.

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

When you buy a product or service it comes with an automatic guarantee that it will work to a reasonable level, or as you would expect it to.

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What does a consumer guarantee mean for the consumer?

the product has many hidden costs associated with their

use or purchase

the products you buy must be safe

the products you buy must be of reasonable quality

the product must do all of the things that a reasonable person

would expect them to

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Which of these is not a consumer guarantee for any services provided?

services achieve the results that the consumer and the business had agreed to

services be delivered within a reasonable time if there is no

agreed end date.

services will not be delivered within a reasonable time if there is no

agreed end date.

services must be provided with acceptable care and skill, taking

all necessary steps to avoid loss or damage

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When do consumer guarantees apply?

when you misused a product in any way that caused the

problem

when a product is faulty

when you got what you asked for but simply changed your

mind, found it cheaper somewhere else, decided

you did not like the purchase or had no use for it

when you lost the product

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When you knew of, or were made aware of, the faults before you bought the product.

consumer guarantee applies

consumer guarantee does not apply

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When the product has spare parts and repair facilities available for a reasonable time after purchase (unless you were told otherwise).

consumer guarantee applies

consumer guarantee does not apply

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