Mastering Apologies and Acceptance

What is a common phrase used to apologize?

• Excuse me.

• I'm sorry.

• Not at all

• Wait

Construct an apology phrase for being late to a meeting.

• Sorry for the delay, I am late for my flight

• I was stuck in traffic, but that's not my fault.

• I apologize for being late to the meeting; I appreciate your understanding.

• I didn't think the meeting was important.

Which of the following is NOT an acceptance phrase?

• I'm so sorry

• Don't worry about it

• Honestly, it's fine

• That's alright

Surya felt terrible after an argument with his friend. He wondered which phrase best expresses his regret

• I'm sorry for what I did

• It was not my fault

• I had no choice

• It's your fault

Create a phrase to apologize for forgetting a friend's birthday.

• I'm really sorry I forgot your birthday; I hope you can forgive me.

• I didn't forget your birthday, I just didn't want to celebrate it.

• Happy belated birthday! I hope you had a great day without me.

• I thought we agreed to skip birthdays this year!

What is an appropriate acceptance phrase when someone says sorry?

• I don't care.

• It's okay.

• No problem at all.

• You should be ashamed.

Identify an example of a sincere apology phrase.

• You should just get over it.

• It's not my fault you feel that way.

• I am truly sorry for my actions and the hurt they caused.

• I don't care about your feelings.

Which phrase is best to use when you want to accept someone's apology?

• It's fine, no worries.

• Why should I forgive you?

• That's not enough.

• I don't want to talk about it.

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