Logistics Cycle 2-(A)

What is public opinion?

• Laws established by governments

• The collective views of people on a specific topic

• A method for measuring survey results

• A policy created by logistics companies

Which of the following is a primary way to collect public opinion?

• Interviews with politicians

• Surveys and questionnaires

• Machine learning tools

• Using only internal company data

What is the main reason companies collect customer feedback?

• To increase advertising budgets

• To find new products to sell

• To improve their products or services

• To create new employment laws

What type of data can social media polls provide?

• Public opinion on trending issues

• Financial transaction data

• Warehouse inventory records

• Weather patterns

Which of the following is NOT a tool for collecting public opinion?

• Social media surveys

• Online reviews

• Emission reports

• Customer polls

Why is data collection essential in logistics?

• To predict international policy changes

• To make informed decisions and plan better operations

• To replace customer service staff

• To build new trucks

What data would a logistics company gather to reduce delivery complaints?

• Future investment plans

• Traffic data only

• Customer feedback and delivery performance

• Government regulations

What is the outcome of ignoring public opinion?

• Improved sales and satisfaction

• Loss of customer trust and competitiveness

• Higher emissions

• Easier business regulations

How can a company quickly gather large amounts of feedback?

• Hiring a larger marketing team

• Using phone calls exclusively

• Conducting online surveys and polls

• Asking government agencies for reports

What is the importance of analyzing collected data?

• To make informed business decisions based on trends

• To reduce product returns

• To prevent employee turnover

• To comply with tax regulations