Professional Communication Test

Your ​ (a)   is your first impression when ​ (b)   a potential employer. 

Be sure to arrive clean, and ​ (c)   nice. 

When choosing what to wear to an ​ (d)   it is always important to consider the job you are applying for.

When interviewing it’s important to maintain ​ (e)   contact when answering questions.

• appearance
• meeting
• smelling
• interview
• eye
• disguise
• party
• snoring

Which of the following would NOT be appropriate to wear to a job interview?

• 
• 
• 
• 

Communication between a business and its employees is called which of the following?

• A. External communication
• B. Public relations
• C. Internal communication
• D. Employer relations

Choose which type of discrimination is being shown in the following scenario: Two coworkers are talking about pay and discover that one person, who happens to be male, is getting paid two dollars more an hour but has been working at the company for less time than he female coworker.

• A. Gender
• B. Race
• C. Age
• D. Ethnicity

An in-depth examination of a particular subject defines which of the following?

• A. Case study
• B. Proposal
• C. Report
• D. Memo

Which of the following is NOT included in the listening process?

• A. Hearing
• B. Speaking
• C. Focusing
• D. Understanding

Which of the following is defined as listening for pleasure or recreation?

• A. Appreciative listening
• B. Evaluative listening
• C. Full listening
• D. Deliberative listening

Which of the following is NOT a part of verbal communication?

• A. Sound
• B. Words
• C. Speaking
• D. Body language

When making an introduction, who (in this list) should be introduced first?

• A. A child
• B. A teenager
• C. A college student
• D. A principal of a school

Which of the following can be defined as analysis, evaluation or judgment?

• A. Criticism
• B. Motivation
• C. Etiquette
• D. Behavior