What is important to know when an accident or emergency arises on a site?

• How to ignore the situation

• How to respond and follow the correct procedure

• How to panic and run away

• How to blame others

Which of the following is considered an emergency in plumbing studies?

• A fire

• A routine inspection

• A scheduled maintenance

• A minor leak

What is an example of an emergency involving equipment?

• Routine cleaning

• The collapse of equipment

• Regular usage

• Equipment upgrade

Which of the following is NOT listed as an emergency in the document?

• A gas leak

• A buildup of fumes

• A power outage

• Electrocution

What type of emergency involves a sudden release of energy?

• An explosion

• A gas leak

• A buildup of fumes

• Electrocution

What is the first thing to do if an emergency situation arises on site?

• Call a friend

• Raise the alarm on site

• Wait for instructions

• Leave the site immediately

What is the significance of acting quickly during an emergency?

• It allows for more planning

• It increases the chance of minimizing damage

• It reduces stress

• It helps in documenting the event

What will you be trained in during your induction?

• How to use tools

• Procedure to follow in emergencies

• Customer service skills

• Financial management

What is the first step to take in an accident or emergency according to the document?

• Stay with the injured person

• Dial '999' and ask for the required emergency service

• Send a colleague to wait at the site entrance

• Inform the injured person’s next of kin

Why is it important to speak clearly and concisely to the operator?

• To ensure the operator knows your name

• To tell them the nature of the incident, the location, and possible site entry points

• To make the call quicker

• To avoid repeating information