Types of Communication

Front

The four elements of communication are:

Back

Message, sender, receiver and feedback

Front

Good listening skills include:

Back

showing interest, hearing the message, and not interrupting

Front

Which of these is NOT an example of a verbal communication skill? Options: The speed of our speech, Eye contact, Language used, Volume of speech

Back

Eye contact

Front

When introducing yourself, you should use what form of touch?

Back

A firm handshake

Front

Written communication should have all EXCEPT the following: Moderate speed of speech, Correct Grammar, Correct Punctuation, Correct Spelling

Back

Moderate speed of speech

Front

Type of communication that flows from upper to lower positions, e.g., president to manager or supervisor, manager to ordinary staff.

Back

downward communication

Front

Which form of communication enables people at the same level within departments of the organisation to communicate with each other?

Back

Horizontal communication

Front

What is interpersonal communication?

Back

one on one communication

Front

Individuals who are strong in intrapersonal intelligence are:

• scared of expressing themselves
• good at being aware of their own emotional states, feelings, and motivations
• excellent at dealing with people
• always motivated to become the best

Back

good at being aware of their own emotional states, feelings, and motivations

Front

Communication between or among people having different linguistic, religious, ethnic, social, and professional backgrounds.

Back

Intercultural communication