Practicum Chp 9 Listening Skills

What is the physical process of sound waves reaching a person's ears called?

• Listening

• Hearing

• Decoding

• Evaluating

Which process combines hearing with evaluating?

• Hearing

• Listening

• Speaking

• Responding

What is the first step in the listening process?

• Decode

• Remember

• Receive

• Evaluate

What type of listening involves casually listening to someone talk?

• Active listening

• Passive listening

• Empathetic listening

• Critical listening

Which type of listening involves fully participating as you process what a person says?

• Passive listening

• Empathetic listening

• Active listening

• Reflective listening

What is one key way to show you are listening?

• Interrupt the speaker

• Face the speaker

• Look away

• Speak over the person

What type of listening is for enjoyment?

• Critical listening

• Empathetic listening

• Appreciative listening

• Deliberate listening

When is critical listening used?

• For enjoyment

• When specific information is needed

• To empathize with the speaker

• To casually listen

What does empathetic listening involve?

• Casually listening

• Fully participating

• Putting oneself in the speaker's place

• Listening for enjoyment

What is reflective listening?

• Listening for enjoyment

• Demonstrating understanding by restating

• Casually listening

• Listening for specific information